Refund Policy
Returns and Refund Policy of Belle Nuit London
At Belle Nuit London, we strive to provide all our customers with excellent service and a pleasant shopping experience. Our returns and refund policy is carefully designed to ensure maximum satisfaction under certain conditions. Please read the following guidelines carefully regarding returns and refunds.
100% Return Guarantee on New Products We offer a full return guarantee on all new products, except for promotional items. Sale items are excluded from this guarantee.
No Refunds for Sale Items Items purchased during a sale are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even in cases of incorrect sizing.
Return Shipping Costs Customers are responsible for the shipping costs of returns. Belle Nuit London does not reimburse return shipping costs and is not liable for any costs incurred during the return process. Please see our terms and conditions for full details.
Return Notification Deadline Returns must be reported within 30 days of receiving the item. After this period, returns will no longer be accepted. Please adhere to this timeframe to be eligible for a return.
Exchanging Sale Products Sale items cannot be exchanged, even in cases of incorrect sizing. Please ensure you choose the correct size before making a purchase.
100% Guarantee on Defective Items We offer a full guarantee on all defective items. If a product has manufacturing defects, it can be returned for a full refund or exchanged, depending on your preference.
Return Process To initiate a return, send an email to info@bellenuitlondon.com. Once your return is approved, you will receive detailed instructions to complete the return process.
Requirement to Provide a Return Form Returns without a completed return form cannot be processed. Please ensure you include this form with your return to ensure the proper handling of your request.
Conclusion Belle Nuit London is committed to ensuring customer satisfaction. By respecting our return and refund policy, we ensure that all returns are handled efficiently and fairly. For questions or comments, please contact our customer service at info@bellenuitlondon.com.